Description

Ktcs Corporation, established in 2001 and headquartered in Daejeon, South Korea, is a leading contact business provider operating across the country. The company delivers a wide array of online and offline services, including customer support for home and mobile products, management of Olleh plazas, and roaming center assistance. It extends its specialized contact center services to a diverse clientele, such as local government bodies, public sector organizations, hospitals, corporate entities, and financial institutions. Furthermore, Ktcs offers directory services, distributes communication products and cosmetics through various sales channels, provides site-specific consulting solutions, and supplies battery-sharing cables. The corporation also plays a role in enhancing customer service operations by promoting workforce management system solutions, installing call processing wallboards in customer centers, and implementing sophisticated counseling management systems.