Description

Operating globally through its subsidiaries, USU Software AG delivers sophisticated software solutions in information technology and knowledge management, specifically tailored for optimizing knowledge-driven service operations. The company's activities are structured into two primary segments: Product Business and Service Business. Its Product Business division furnishes a comprehensive suite of offerings, including infrastructure management tools for administering IT assets, contracts, and software licenses; service and change management solutions ensuring compliance and formalization of IT service processes such as procurement, support, and maintenance; and finance management services designed to bring transparency to the planning, budgeting, and charging of IT costs and services. This segment also encompasses process management capabilities for monitoring, visualizing, and controlling various systems essential for IT operations, alongside knowledge management systems designed to optimize knowledge-intensive business processes. Conversely, the Service Business segment specializes in offering consulting for IT projects, bespoke application development, strategic digital planning, user experience and service design, and the creation of web portals, mobile applications, and internal communication networks. USU's clientele spans a diverse range of industries, predominantly comprising financial institutions, telecommunication providers, the automotive sector, consumer goods manufacturers, various service industries, retail enterprises, and public administration. Established in 1977 and headquartered in Möglingen, Germany, USU Software AG functions as an entity under AUSUM GmbH.