Description

Cinese International Group Holdings Limited, an investment holding firm headquartered in Kowloon, Hong Kong, delivers a variety of travel products and services throughout Canada and the United States. Founded in 1976, and operating under the name Cteh Inc. until its rebranding in November 2021, the company structures its operations into four main business divisions. The Air Ticket Distribution segment is responsible for selling airline tickets to travel agencies and direct customers, as well as issuing tickets on behalf of various airlines. Its Travel Business Process Management division provides comprehensive mid-office and back-office support services for travel agents, which include processing air ticket transactions, customer relations, managing BSP/ARC settlements and reconciliations, software development, travel licensing, compliance, and other administrative tasks. The Travel Products and Services segment focuses on the design, development, and sale of curated package tours and other travel-related offerings to both agencies and individual travelers. Additionally, the company's Other Business Process Management unit extends specialized services such as translation, customer contact, software support, and general administrative functions to a healthcare enterprise.