Description

Headquartered in Munich, Germany, NFON AG was established in 2007 and delivers cloud-based telecommunication solutions to enterprise clients across Germany, Austria, Italy, the United Kingdom, Spain, France, and Portugal. The company's core offerings include Cloudya and centrexx, which provide cloud private branch exchange (PBX) services and telephone conferencing, hosted securely within its own data centers. NFON's extensive product portfolio also features Nconnect voice for IP communications and Nconnect data for internet connectivity. For customer engagement, Ncontactcenter offers a cloud-based contact center solution that supports multiple channels, agents, and geographical locations. The hospitality sector benefits from Nhospitality, an integrated cloud telephony system compatible with property management systems. Additionally, the company provides Neorecording for secure, encrypted, and tamper-proof conversation recording, Nmonitoring Queues for tracking internal team performance, and Noperatorpanel for efficient professional call reception and routing. Further expanding its services, NFON offers unified communications and collaboration (UCC) tools like Meet and Share, integration capabilities for Microsoft Teams, and business applications such as CRM Connect. To complement these services, the company sells associated hardware and software, including physical telephones and soft clients for PCs and smartphones. NFON AG maintains a collaboration agreement with Meetecho.