Description

Olo Inc. offers a cloud-based software platform specifically designed for multi-location restaurant businesses operating across the United States. This platform empowers restaurants to manage their on-demand digital commerce, encompassing both online ordering and delivery services. Its key offerings encompass several specialized modules: Order Management facilitates digital ordering and payment directly from consumers via various channels such as mobile apps, websites, self-service kiosks, and voice interfaces, alongside robust channel management. Delivery Enablement functions as both a fulfillment network and a channel management solution, enabling restaurants to efficiently offer and scale their direct delivery options. This module also allows for centralized control and syndication of menus, pricing, and location data, while seamlessly integrating and optimizing third-party delivery orders directly into the restaurants' existing point-of-sale systems. The Customer Engagement solution offers a suite of marketing and sentiment analysis tools tailored for the restaurant industry, helping businesses collect, interpret, and act on guest data. Front-of-House capabilities streamline the processing of orders originating from diverse sales channels. A Payment solution provides a secure platform featuring fraud prevention, which enhances authorization rates for legitimate transactions. Founded in 2005 and headquartered in New York, New York, the company was formerly known as Mobo Systems, Inc., officially rebranding to Olo Inc. in January 2020.