Description

Based in India, One Point One Solutions Limited specializes in delivering comprehensive business process management (BPM) services. Their offerings encompass customer interaction services, including robust customer support, debt recovery and collection solutions, and effective sales and lead generation programs. Additionally, they deliver essential back-office support, managing tasks like email correspondence, content creation and upkeep, live web chat support, and strategic social media oversight. The firm further extends its expertise to provide advanced business solutions, such as optimizing workflows and capacity, analyzing speech data, automating various business processes, and ensuring quality assurance through monitoring. Moreover, their portfolio includes critical finance and accounting support, covering accurate financial reporting, bank statement reconciliation, and meticulous management of accounts receivable and payable. Their diverse clientele spans across numerous sectors, notably banking and finance, telecommunications, insurance, consumer goods (durables and FMCG), e-commerce, retail, and the travel and hospitality sectors. Established in 2008, One Point One Solutions Limited operates from its headquarters in Navi Mumbai, India.