Description

Performant Financial Corporation, a U.S.-based company headquartered in Livermore, California, provides technology-driven services encompassing auditing, debt recovery, customer outsourcing, and related analytical support. Established in 1976 as DCS Holdings, Inc., the firm adopted its current name in 2005. The company specializes in various recovery services. For instance, it assists both federal guaranteed student loan programs and private institutions by identifying and monitoring defaulted borrowers within their loan portfolios, ultimately facilitating the rehabilitation and collection of overdue student loans. Performant also handles tax recovery for federal, state, and municipal agencies, and manages general government debt collection for a range of federal bodies. In the healthcare sector, Performant offers critical audit and recovery solutions to public and private clients. These services aim to uncover inappropriate payments caused by issues such as incorrect medical coding, procedures deemed not medically necessary, incomplete patient documentation, or claims processed using outdated fee schedules. Beyond recovery, the company extends its offerings to include first-party call center operations and other outsourced support services. A significant part of its portfolio is "Performant Insight," a specialized platform delivering comprehensive solutions like pre- and post-payment audits of healthcare claims, advanced detection of fraud, waste, and abuse in the healthcare system, coordination of benefits, and targeted pharmacy fraud detection services.